Effective Date: May 24, 2026 · MySlot by SEEKE GROUPS
This page contains both our Privacy Policy and Terms of Service. Use the tabs below to navigate between them.
SEEKE GROUPS ("we", "us", "our") operates the MySlot application (Android app and Web app at seekegroups.com/myslot). This Privacy Policy explains what information we collect, why we collect it, how it is used and protected, and your rights regarding that information.
By using MySlot you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the Service.
We collect the following categories of information:
| Category | Examples | Source |
|---|---|---|
| Account Data | Name, email address, profile photo | Google Sign-In |
| Business Data | Clinic/hospital name, address, phone, logo | You enter during setup |
| Patient Records | Patient name, phone number, appointment history, token numbers | You enter via the app |
| Staff Records | Staff name, role, specialisation | You enter via the app |
| Appointment Data | Date, time, status, notes | You enter via the app |
| Usage Data | Pages visited, feature usage, error logs | Automatically collected |
| Device Data | Device type, OS version, browser type | Automatically collected |
Note We do not collect medical diagnoses, prescriptions, lab results, or any clinical health records. MySlot is an appointment and scheduling tool only.
We use the collected information to:
We do not use your data for advertising, sell it to third parties, or use it for purposes unrelated to providing the MySlot service.
We share your information only with the following service providers, and only to the extent necessary to operate MySlot:
| Service Provider | Purpose | Data Shared |
|---|---|---|
| Google Firebase (Firestore & Auth) | Database storage and user authentication | Account data, all app data you create |
| Fast2SMS | SMS appointment notifications | Patient phone number and appointment details only when you send an SMS |
| Google Fonts / CDN | Font delivery | No personal data |
We do not share your data with any other third parties. We will disclose information if required by law, court order, or to protect the rights and safety of SEEKE GROUPS and its users.
We implement the following security measures to protect your data:
While we apply industry-standard safeguards, no method of transmission over the internet is 100% secure. You are responsible for keeping your Google account credentials secure.
Your data is retained for as long as your account is active. When you submit an account deletion request:
You can request deletion via Settings → Delete Account inside the app.
Depending on your location you may have rights to:
To exercise any of these rights, contact us at support@seekegroups.com.
MySlot is a business management tool intended for healthcare professionals and business operators. You must be at least 18 years old to create an account and use MySlot.
We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a child under 18 has provided us with personal information, we will delete it immediately. If you believe a child has provided their data, contact us at support@seekegroups.com.
MySlot uses browser local storage to:
We do not use advertising cookies, tracking pixels, or third-party analytics cookies.
MySlot is operated from India. Your data is stored on Google Firebase servers. By using the Service you consent to your data being transferred to and processed in data centres operated by Google, which may be located outside your country of residence. Google's data centres maintain compliance with applicable data protection frameworks.
We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated "Last updated" date. For significant changes we will notify you via the app or email. Continued use of MySlot after updates constitutes acceptance of the revised policy.
For any privacy-related questions, data requests, or concerns:
We aim to respond to all privacy enquiries within 5 business days.
By accessing or using MySlot ("the Service"), operated by SEEKE GROUPS, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use the Service.
MySlot is a business appointment and patient management platform designed for healthcare providers including hospitals, clinics, and diagnostic centres. The Service includes:
You must create an account to use MySlot. You agree that:
You retain full ownership of all data you enter into MySlot — including patient records, appointment data, and business information. SEEKE GROUPS will:
Patient data you enter is subject to applicable healthcare privacy laws in your jurisdiction. You are solely responsible for compliance with local regulations regarding patient information (e.g., DISHA in India, HIPAA in the US).
MySlot integrates with Fast2SMS to send appointment reminders to patients. By using this feature:
You agree not to use MySlot to:
SEEKE GROUPS will make reasonable efforts to keep MySlot available at all times, but does not guarantee uninterrupted access. We may perform maintenance that temporarily affects availability. We are not liable for any losses resulting from service downtime.
The MySlot application — including its design, features, source code, and branding — is the intellectual property of SEEKE GROUPS. You may not copy, modify, distribute, sublicense, or reverse-engineer any part of the Service without prior written permission from SEEKE GROUPS.
MySlot is provided "as is" and "as available" without warranties of any kind, express or implied. SEEKE GROUPS does not warrant that the Service will be error-free, uninterrupted, secure, or suitable for your specific business needs. Use of the Service is at your sole risk.
SEEKE GROUPS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of MySlot, including but not limited to loss of business, lost revenue, data loss, or reputational harm. Our total liability to you shall not exceed the amount you paid for the Service in the past 3 months (or ₹500 if no amount was paid).
You may request deletion of your account at any time via Settings → Delete Account in the app. Upon deletion:
SEEKE GROUPS reserves the right to suspend or terminate accounts that violate these Terms.
SEEKE GROUPS reserves the right to update these Terms at any time. We will notify you of significant changes via the app or email. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in India.
For questions about these Terms:
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